Our Business Services
Each business day brings new twists and turns to your business. Rising to the challenge of navigating these changes is a strength of The Great Ridge Company. We bring our experience working with businesses in many industries, departments, and market channels to provide rapid, value-added solutions to your challenges. We do not believe that "one size fits all". Our methodologies are customized to your business so that valuable time and money is not wasted performing unnecessary activities. We will consider a broad range of solutions then design and implement the best possible alternative to help you grow your business.
Operational Strategy
The Great Ridge Company develops Operational Strategies for your business to ensure you realize your objectives. Our proven methodology rapidly guides your leadership team to focus on the truly strategic activities required to reach your company goals. Our approach to Business Operational Strategy focuses on an implementable roadmap to success. In collaboration with your team we develop metrics and dashboards to ensure continual monitoring of the implementation roadmap. This continuous feedback process ensures that your time is optimized and any necessary changes to the roadmap are identified and responded to in a timely manner.
Growth Readiness Review
Our proprietary Business Growth Readiness Review will assess your operations to determine their readiness to achieve your growth objectives. We consider all aspects of your operation including: Sales, Marketing, Business Development, Compensation, Product Development, Human Resources, IT, etc. Our Growth Readiness Review is focused on identifying issues early and rapidly implementing plans to address them. The Growth Readiness Scorecard provides you with a quick snapshot of your business and a roadmap that focuses on turning possibilities into realities thereby enabling your company to realize the business vision.
Process Improvement
At The Great Ridge Company we realize that there are some elements of your business that need to be unique (i.e. they provide your "competitive advantage") and others that are best implemented utilizing industry best-practice approaches. Our Business Process Improvement initiatives focus on defining the processes that distinguish your company in the marketplace. We streamline and optimize these processes to sustain your advantage and leverage your uniqueness. At the same time we transform your common business processes to take advantage of industry best-practice approaches to be as efficient and low-cost as possible. Our clients find that this dual approach to business process improvement delivers not only cost savings, but also protects their market position. This technique has allowed our clients to realize improvements during mergers & acquisitions and during ongoing operational stages of the business.
Process Outsourcing Selection & Management
The global economy provides multiple methods for organizations to deliver services. These services may be provided to internal or external customers. Our business process outsourcing ("BPO") Selection methodology: assesses your readiness to outsource business processes; determines your ability to maintain/grow your competitive advantage in a BPO delivery model; pre-screens potential BPO providers; manages the vendor selection process; negotiates contracts; develops transition roadmaps and metrics dashboards; and oversees the transition to the BPO provider. These services are delivered within a "vendor neutral" philosophy. Since The Great Ridge Company does not have any alliances with BPO firms, our guidance and management is not tainted by any vendor agreements.
Business Development Strategy & Compensation
A key component to any sustainable business strategy is the approach to business development. Knowing where to focus the organizations efforts to reap the most benefit is critical. At The Great Ridge Company we articulate your unique company revenue drivers in a way that targets customer growth, provides consistent metrics, and enables effective management of your business development activities. A key component to any business development strategy is the compensation model. Our compensation models are not only designed to reward performance, but also to incent the behaviors most impactful for your company, and build a high-performing sales team. Our clients have exceeded their revenue and profit targets repeatedly with our approach to business development strategies and compensation.
Operational Effectiveness Review
A well-run company has programs to periodically review their Operational Effectiveness. An integrated approach to operations is critical to today's enterprises. At The Great Ridge Company we have developed a "fast track" methodology for reviewing your operations. We will meet with you to focus and direct our review efforts to your highest priority areas before initiating the review. Our comprehensive approach will ensure that your business processes, organization, and resources are being utilized and integrated as effectively as possible. When issues are uncovered, we provide implementable plans customized to your company's unique environment to address your specific needs.
Process Definition & Implementation
At the core of all businesses are their operational processes. The Great Ridge Company leverages our extensive experience with industry best practices to develop the right operational processes for your organization. Processes must be integrated across business units and be flexible to support business changes and growth. A key to this flexibility is often in the IT solutions supporting the business. Our blend of business and IT experience allows us to anticipate business changes and ensure that the processes and systems are defined in a way to support the inevitable changes businesses undergo. We define the processes, transition activities, communication plans, and implementation plans for the future state processes. Our clients often request we manage the implementation of the desired future state operational processes to enable their success.
Incentive Compensation Plans
At The Great Ridge Company we believe that incentive compensation plans can drive very specific behaviors. Our experience designing these plans enables us to foresee and avoid many of the unintended consequences of traditional incentive compensation plans. Our plans focus on a total compensation approach to defining incentives. We realize that people are incented to action through varied approaches and that "one size does not fit all". Our creativity is bounded by your corporate culture and values to develop the incentive compensation plan that is the best fit for your company. We provide creative solutions to motivate your staff and drive profitable growth for your company.
Enterprise Program Management
Traditional thinking concludes that the larger the program, the higher the risk. Our Enterprise Program Management services are designed to ensure that the value delivered from these high-risk initiatives is realized. Just because an effort is large does not mean that is has to be risky for the business. Properly managed initiatives with the correct team, sponsorship, project management rigor, and timely communications can deliver dramatic results for your business. At The Great Ridge Company we have delivered results on numerous mission-critical enterprise programs that have truly changed the course of businesses. Our methodologies and team member experience will enable the success of your largest company-wide initiatives.
Executive Coaching & Mentoring
One of the critical components of a successful company is the teamwork exhibited by the executive team. The Great Ridge Company has experience working with executive teams in numerous organizations to improve their effectiveness and teamwork. Often this is accomplished through executive coaching and mentoring of a key individual. We bring real-world experience and examples to the coaching sessions. We partner with other organizations as required for more in-depth psychological analysis. This psychological analysis augments our experiences when needed in very extreme cases. Our clients have experienced significant increases in company growth and effectiveness as a result of our executive coaching and mentoring services.
SEO Support Processes
Search Engine Optimization can be a critical component to many companies. In addition to enabling potential clients and employees to rapidly find you on the web, it can also be a significant lead generator. However, a good SEO approach coupled with marketing initiatives can only take a company so far. Once the leads are generated the company must have a consistent, responsive, and effective way to deal with the leads. This is where The Great Ridge Company's SEO Support Processes offering allows your company to take full advantage of these leads. Our approach leverages your existing sales processes and tools to allow your organization to rapidly "ramp up" to handle the increased volume from on-line campaigns. We begin with an assessment of your current sales processes and systems and their integration with on-line campaigns and compare them to our pre-defined processes. If you do not have documented sales processes, we will start with our pre-defined processes and modify them to reflect your company's unique needs. We then map your current SEO support processes against the goals for your upcoming on-line campaigns to identify where improvements or additional capacity is needed. We plan and implement these SEO support processes to increase the success of your on-line campaign for you and your customers.
Organizational Change
One of the most difficult tasks undertaken by executives is Organizational Change. Modifying the culture, attitudes, morale, and processes within a company, division, or department is both time-consuming and difficult. Many organizations want to "raise the bar" but are not sure how. At The Great Ridge Company we have a record of success driving organizational change across numerous industries. Our experience coupled with our proven approach has allowed our customers to realize the change they envision. We have guided the change in organizations necessitated by changes in the market, systems implementation, and new leadership. Each of these challenges required careful planning and flawless execution to succeed. Our experience and creativity to meet your company's unique demands have been proven many times with the success of our client's organizational change initiatives.
